Insights

News and insights from our blog

Digital Growth article
DIGITAL GROWTH

How many website visitors does it take to win one client? The enquiry maths for service businesses

Three formulas that turn traffic, conversion rate and close rate into a cost per client — with worked scenarios you can copy into a spreadsheet.

Web Development article
WEB DEVELOPMENT

The landing page conversion checklist: 25 checks for pages that should win quote and demo requests

A 25-point audit checklist for service and B2B landing pages, grouped by what the visitor needs at each moment — from the first five seconds to the thank-you page.

Four boxes in a fading sequence, the last one solid, marking out a week-by-week timeline
WEB DEVELOPMENT

How long a website really takes, week by week

Four weeks is realistic for a Starter build — but only if content is ready. Here's where time actually goes.

A puzzle-piece outline beside a single solid block, contrasting a plugin-built site with a custom one
WEB DEVELOPMENT

WordPress or a custom build: how to choose without regret

The right answer depends on who edits the site after launch, not on which platform is more capable.

A circle split evenly between light and dark either side of a centre dot, radiating like a contrast check
WEB DEVELOPMENT

Accessibility basics every UK business site should meet

A short, practical list — most of it costs nothing if handled during the build rather than after.

Two phone outlines side by side, one left plain and one filled in as the platform actually chosen
MOBILE APPS

Native or cross-platform: how we actually decide

The honest version of this decision has almost nothing to do with technology preference and everything to do with what the app needs to do.

Concentric rings closing in on a single centred dot, the one core feature an MVP keeps
MOBILE APPS

What an MVP should actually contain (and what to cut)

Most first versions are too big. The test for every feature is whether its absence stops the app proving its idea.

A shield with a checkmark drawn inside it, standing for a submission that passed review
MOBILE APPS

App Store submission: what to expect the first time

Review rejections are normal, usually procedural, and easy to avoid if you know the common triggers.

Three overlapping circles, each with its own dot, representing three separate things bundled into one conversation
BUSINESS TECHNOLOGY

Domains, hosting and business email — a plain-English guide

Three separate things get bundled into one confusing conversation. Here's what each one actually is, and who should own it.

A key beside an open folder, standing for account access handed from one owner to another
BUSINESS TECHNOLOGY

How to leave an agency without losing your website

A short checklist of what you must hold in your own name before any handover goes wrong.

A stack of floppy disks, the top one lifting slightly to show a backup being taken
BUSINESS TECHNOLOGY

Backups that actually work when you need them

An untested backup is a guess. Three questions tell you whether yours would survive a real incident.

A printed page beside a monitor showing a dotted grid, comparing print and digital
GRAPHIC DESIGN

When print still beats digital for small business marketing

Digital isn't always the answer. A few situations where a well-designed printed piece still wins.

A dot, a square, a triangle and a line scattered above an open folder, the assorted assets a designer is handed
GRAPHIC DESIGN

What to send your designer so the first draft lands

Four things that reliably cut a design project from three rounds of revisions to one.

A checkerboard swatch, a curved path and a page icon, standing for a raster image, a vector path and a document
GRAPHIC DESIGN

PNG, SVG, PDF: which logo file to send where

A one-page reference so the right file goes to the printer, the web team and the sign writer.

A circle assembling itself from an open arc with a spark beside it, mid-way through becoming a mark
BRANDING

Logo refresh or full rebrand? A five-minute test

Most businesses need a tidy-up, not a reinvention. Here's how to tell which one you actually need.

Five small colour swatches in a row, standing for a brand's defined palette
BRANDING

Brand guidelines a small team will actually follow

Sixty-page brand bibles go unread. Here's the short version that keeps a small team consistent.

A checklist of tick, cross and dash marks beside a magnifying glass and a final tick, a name being checked and cleared
BRANDING

Naming a business: the practical checks before you fall in love

Four quick searches that stop you building a brand on a name you cannot actually use.

A shopping basket beside a row of dots, three filled and two empty, marking a checkout someone did not finish
E-COMMERCE

Five checkout changes that reduce cart abandonment

Small, unglamorous checkout fixes that consistently move the needle more than a full redesign.

Three dotted panels growing from small to large, sized to how big a catalogue is
E-COMMERCE

Shopify, WooCommerce or custom: matching platform to catalogue

Catalogue size, product complexity and who manages stock decide this — not monthly fees.

A camera aperture opening around a centred dot, framing a product to be photographed
E-COMMERCE

Product photography that sells, on a small budget

Consistency beats production value. What to fix first when a studio shoot isn't in the budget.

A bar chart with one bar picked out by a dashed target circle above it
DIGITAL GROWTH

How to actually measure your website's return on investment

Traffic and page views are not business results. Here's what to track instead.

A map pin dropped with soft rings spreading out beneath it, marking a local search result
DIGITAL GROWTH

Local SEO: the short list for UK businesses

For a business serving a city or region, a handful of fundamentals outperform any clever tactic.

A speech bubble full of text with a cursor arrow reaching toward it, content turning into a response
DIGITAL GROWTH

Writing content that earns enquiries, not just traffic

Answer the questions customers ask before they buy. Those pages convert; general articles rarely do.